Dimensiones de la gestión del conocimiento como case para la creación de valor en las instituciones de educación superior Dimensions of Knowledge Management as a Basis for Creating Value in Higher Education Institutions.

Abstract

The present research aimed to analyze how the dimensions of knowledge management constitute a basis for the creation of value in higher education institutions. In which a quantitative approach was assumed, under a descriptive, non-experimental research, whose population was made up of 860 students and 25 people who work at said institution, from there simple random probability sampling was applied, obtaining as a sample a total of 160 students and 16 workers from a university institution, it is worth noting that for the collection of information, a survey was applied to each of the selected people, being validated through expert judgment, as well as analysis of the validity of construct and contents carried out through the processing of inferential and descriptive statistics. The results demonstrated a representative relationship between the dimensions of knowledge management, exactly by its indicators identification, transfer, storage of knowledge, and the creation of organizational value with results of r = 0.87 and p ˂ 0.01, where the greatest results were achieved in the dimension of organizational learning and innovative culture, which obtained higher levels of incidence. These results allowed to conclude that knowledge management represents an essential element in the creation of value of postgraduate education institutions, where the structured absence may be limiting the sustainability of the professional, social and academic impact, according to the above, it is recommended to implement a management model based on good practices of knowledge management in order to promote the mission of higher education institutions.